Volkswagen Passat Instrument Cluster Repair (Virtual Cockpit)

SKU INS4520

24-month warranty
Instrument Cluster (Virtual Cockpit)
Fits Volkswagen Passat (2014-2020)
Restores inst. cluster functionality

From £249.00

Fast Turnaround 2-5 working days

Warranty Protection Covering all our repairs

Choose your service

Repair Service (by post) Send us your unit — we repair and return it. Add to order and complete the quick vehicle form; free UK shipping label included. Send us your unit. We repair & return it. Free UK shipping label. £249.00 (Excl. 20% VAT)

Repair & Fitting (on-site) On-site removal & refit by our technician. Booked by phone only — call 01884 798090. Not available to order online. We remove, repair & refit the unit while you wait. Call 01884 798090 £329.00 (Excl. 20% VAT)

Service

Clear

★★★★★ “It’s good to have this gang on hand when it comes to gearbox electronics.” — Pawel P.

★★★★★ “Very professional , very prompt, well organised, thank you.” — Peter B.

★★★★★ “Good service on phone when ordering. Not able to say any more until part is fitted and see how it works!” — Eddie M.

★★★★★ “Had a part that was difficult to get hold of but they went the extra mile for a solution” — Johnathan M.

★★★★★ “Whole process of repairing my ABS module went smoothly without any issues. Staffs were friendly and professional. Will definitely use them again.” — zarif S.

★★★★★ “CU had great customer service and are very knowledgeable in what they do. Had a troublesome gear box mech which they sorted. Couldn't have been better to deal with. Highly recommend.” — Andy B.

Volkswagen Passat Instrument Cluster repair

24-month warranty2–5 day turnaroundTracked return deliveryNo coding needed

We repair the Volkswagen Passat Instrument Cluster. Send us your original unit: we diagnose the display, backlight and internal electronics, repair what has failed and test the gauges and display before it goes back to you — usually within 2–5 working days. You get your own unit back rather than a replacement, so it keeps the mileage, coding and security data already matched to your car — no programming or dealer visit needed. Every repair carries a 24-month warranty.

Not sure the cluster is the cause? The symptoms and the fault codes we see on this unit are listed under Common Faults. If your codes differ, send them over before ordering — if the unit turns out not to be faulty you only pay the test fee and return postage.

Which vehicles does this cluster fit?

This unit is used across Volkswagen. Check your exact model and year under Matching Vehicles, or compare the number printed on your own unit with the part numbers listed on this page. The same hardware often appears under several part numbers — call 01884 798090 if yours is not shown.

Prefer not to remove the unit yourself?

Choose the on-site option and bring the vehicle to our workshop in Uffculme, Devon. We remove, refit and road-test it before you drive away, usually the same day.

Part numbers

Part Number	Part Number	Part Number	Part Number
5NA 920 791 A	3G0 920 798 A	A2C39764600	A2C38642800
3G0 920 791 B	5NA 920 791 B	A2C96086700	A2C1236920001
5NA 920 791 C

Frequently asked questions

Does the unit need coding or programming afterwards?

No. This is a repair, not an exchange — you get your original unit back, so it keeps the coding and security data already matched to your car. Refit it and clear any stored fault codes with a diagnostic tool.

How long will I be without the unit?

We aim to complete all repairs within 2–5 working days. Should a repair take longer, we will contact you with an update. It goes back to you on a tracked service. Ask about on-site fitting if you need the car back the same day.

My part number isn’t in the list — can you still help?

Usually yes. The same hardware appears under many part numbers. Send us a photo of the label or call 01884 798090 and we’ll confirm before you send anything.

What warranty do I get?

Repairs of this unit carry a 24-month warranty. See Returns & Warranty for the full terms.

Will the warning light go out after the work?

Yes, once the unit is refitted and the stored codes are cleared, provided the fault was in this unit. If a related wiring or sensor fault is also present it has to be fixed separately — we tell you what we found.

Common Faults

What are the symptoms of a failing Volkswagen Passat Instrument Cluster cluster?

Dead or flickering pixels in the display
Gauges dropping to zero while driving
The cluster failing to light up at all
Mileage or service display unreadable
Warning lights staying on with no matching fault

Common fault codes

Fault code	Meaning
B200041	Control Module Faulty / General Checksum Failure
B200049	Control Module Faulty / Internal Electronic Failure

Seeing different codes, or not sure the cluster is the cause? Call 01884 798090 — we’ll check your codes and symptoms before you send anything.

Matching Vehicles

Make	Model	Years
Volkswagen	Passat VI	(2014-2020)

How It Works

Place your order online — add the service you need to your basket. Before the item is added we ask for your vehicle details and fault codes, so we know exactly what we are working on.
Send us your unit — securely packed, or ask us to arrange a collection (UK only).
We do our part — we test your unit first, then repair it, usually within 2–5 working days. If it turns out not to be faulty, you pay only the test fee and postage.
Tracked return delivery — by DHL Express or DPD, with payment taken once the work is complete.

On-site fitting — choose the on-site option and call us to book a slot. We remove, repair and refit the unit while you wait (usually 2–3 hours) and road-test the car before you drive away.

Need to know more? Call 01884 798090 or see How to order · Delivery pricing · Returns & warranty.

9am - 5pm

Volkswagen Passat Instrument Cluster Repair (Virtual Cockpit)